Awards
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update Customer Excellence AwardsFor the first time and on an international level, the update Customer Excellence Award 2005 will be granted to companies that are outstanding in their CRM achievement having successfully conducted a CRM initiative in their organization.
2005:
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CRM Best Practise Award
The CRM Best Practice Award is intended to boost public awareness of Customer Relationship Management and its affects on employees, processes and organizations. The projects are rated according to success criteria crucial to CRM projects as defined by the CRM expert panel. The members of the jury are select CRM experts Dr. Christian Huldi, Univ.-Prof. Manfred Krafft, Dr. Wolfgang Martin, Ralf Korb, Maren Rehpenning, Sabine Roth, Martina Schimmel-Schloo, Wolfgang Schwetz and Prof. Dr. Peter Winkelmann chaired by Markus Elsen, Editor-In-Chief at the magazine acquisa.
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Top 15 CRM Enterprise Software Award for 2008update.seven STRIKE! was selected by ISM Inc., Customer Relationship Management (CRM) and Contact Center strategic advisors, as a Top 15 CRM Enterprise Software Award for 2008.
“The winners of the 2008 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility. Mobile access as well as Web 2.0 are of increased importance to sales and marketing professionals and their always-on, always-connected Digital Clients”, said Barton Goldenberg, president, ISM.
About Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management (CRM), Contact Center initiatives and Digital Client initiatives. ISM annually publishes The Guide to CRM Automation and Top 15 CRM and Real Time CRM software reviews. |
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CRM Excellence Testupdate has garnered first place at the CRM Excellence Test 2007 with its premium CRM solution update.seven. The comparative test was conducted by the Gesellschaft zur Prüfung von Software mbH (Association for the Testing of Software) and the Berlin CRM business consultancy Stephan Bauriedel. update managed to prevail against such renowned enterprises as Microsoft, Oracle and Sage and clearly came out on top. update.seven was the only CRM solution to get top marks in all decisive categories. At the same time update.seven was awarded the GPS quality seal of approval “CRM Excellence”. Please find an excerpt The Premium CRM-solution update.seven has garnered first place at the CRM Excellence Test 2007. Find the press release |
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Top 15 CRM Enterprise Award for 2007update.seven was selected by ISM Inc., Customer Relationship Management (CRM) and eCustomer strategic advisors, as a Top 15 CRM Enterprise Award for 2007. “The Top 15 winners represent the best and most comprehensive CRM serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.”, said Barton Goldenberg, founder and president of ISM. About Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management (CRM) and eCustomer initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM Awards/Reviews. |
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ISM CRM Software AwardISM Inc., a strategic advisor specialized in CRM and headquartered in Bethesda, Maryland, has been awarding the renowned CRM Software Award since 1992. Winning in 2004 update received its seventh consecutive ISM Award. Tested at the ISM Software Lab in Bethesda, Md., a total of 400 CRM solutions were rated by a jury according to 202 selection criteria, including 105 CRM business functions, 47 technical features, 33 implementation capabilities and 17 user support features. The ISM CRM Software Award is part of the annual ISM Guide to CRM Automation; the twelfth edition of which was presented by ISM at the DCI CRM Conference & Exhibition in Chicago in March 2004. |
















