update.seven connector for GroupWise

update.seven connector for GroupWise allows you to integrate Novell GroupWise with update.seven, update’s CRM suite. This step means that update’s CRM suite can now be integrated with all leading groupware systems, with Microsoft Outlook and IBM Lotus Notes already supported.

update.seven connector for GroupWise

update has taken this opportunity to comprehensively rework the architecture underlying the product and make use of technological advancements to guarantee user accessibility by reducing user interaction to a minimum. In addition to the update.seven CRM suite, Novell GroupWise is an important component in many enterprise’s work environment. GroupWise

Many employees do not require access to the full range of CRM processes, some of which are complex, but all users are part of the internal and external communication process as well as part of a team. Our solution allows valuable CRM information from all employees to be incorporated in the CRM process.

Benefits to the user
The synchronisation process is rule-based and is executed automatically in the background. Users do not need to worry about synchronising appointments and e-mails, as the software carries this out automatically.

Benefits to the administrator
As the connector is a server-side interface, the installation is carried out centrally; i.e. no additional software components need to be installed on the clients.
Synchronisation is rule-based and includes both uni-directional and bi-directional synchronisation objects.

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Your Advantages
  • fully automated synchronisation of e-mails and contact and calendar data
  • low maintenance costs as the installation only needs to be carried out on the server; no separate installation is required on the client
  • low Total Cost of Ownership (training is hardly required, as users continue to work in their accustomed GroupWise environment)
US Collaterals
CRM in Life Sciences

Available for download:
Product Sheet US & Industry Paper Life Sciences
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Find out how update CRM solutions can optimize your business processes:

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