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We are here for you - 24 hours a day!

Do you have questions, requests or urgently need technical support? Get fast and competent assistance at anytime in our Support Center.

With our Web Support center, you can concentrate completely on your CRM solution. Here we support you and supply you with important information 24-hours a day, 7 days a week, 365 days a year.

  • At  support.update.com you can find all open and closed support inquiries, you have sent thus far.
  • You can reach our support specialists Monday-Friday (8:00 - 18:00 CET) for personal assistance.
  • Additionally, the latest information about our CRM system, new features, updates and releases is available in our Support Center.

Our support goals are the creation of a transparent support process as well as increasing both product and training quality.

Use the Solution Center to your advantage, because with us you can:

  • focus on your business process
  • concentrate on using update.seven for your needs
  • fulfil your service level agreement obligations
  • find solutions in our extensive FAQs, product information and documentation

We are available for you

  • Monday - Friday, 8:00 - 18:00 (CET) by telephone, e-mail and fax

    in Austria:     Tel.:  +43 1 87855 404  
                          Fax: +43 1 87855 223
    International: Tel.:  +43 1 87855 404  

  • every day from 0:00-24:00

    via web:  Call Management (important: Please use the box on the right to login, before you use our call management application)
    and e-mail: support@update.com   

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Support Contact

for Austria:
Tel.: +43 1 87855 404
Fax: +43 1 87855 223

International:
Tel.: +43 1 87855 404

E-mail