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Media Corner
  • Company and personnel data (CRM process)
    In a CRM system, everything revolves around the customer. The customer main data allows for the central recording of the company data (name, address, etc.).
    Video: 04:28
  • Complaint management and ticketing (CRM process)
    Each customer has the opportunity to make new inquiries, give feedback, report a possible repair or fault, request regular maintenance or lodge a complaint.
    Video: 03:44
  • Building project management (CRM process)
    The complex cooperation of various business partners is structured clearly according to the role principle – the key to success in three-stage sales.
    Video: 03:09
  • Core data merge (CRM process)
    The most valuable capital for successful financial service providers is instantly-available information about customers and potential customers. This includes: main data and contact information, the membership in associations, relationship hierarchies, and a clear display of customer interests.
    Video: 04:09
  • Campaign management (CRM process)
    Campaign management assists you with the planning, execution, and monitoring of single and multi-stage campaigns. A campaign consists of several activities that take place in succession.
    Video: 03:51
  • Analyses and reports (CRM process)
    An essential aspect of CRM is the evaluation of available information. The analyses and reports offer a series of different possibilities for “displaying” data from update.seven.
    Video: 02:59
  • Opportunity management (CRM process)
    In the course of opportunity management, you have the chance to record and influence the entire process, starting with the detection of sales opportunities on through to the conclusion of the opportunity.
    Video: 07:15
  • Participant overview (CRM process)
    Different interfaces with content and processes, both for purchasing customers as well as for non-purchasing customers and opinion leaders.
    Video: 03:00
  • Construction project depot (CRM process)
    The complex cooperation of various business partners is structured clearly according to the role principle – the key to success in three-stage sales.
    Video: 03:09
  • Objektbahnhof (CRM-Prozess)
    Der Vertrieb kann sich auf die wichtigsten Objekte konzentrieren und dadurch Kosten reduzieren und Erträge steigern.
    Video: 03:04
  • CRM for the Construction Industry (Key Benefits)
    In this video, Christian Stadlmann (Sales Director | Industry Solutions International | update) will give you an initial overview of the benefits of our CRM solution for the construction and construction supply industries.
    Video: 03:56
  • CRM for the Mechanical Engineering and Manufacturing Industry (Key Benefits)
    In this video, Christian Stadlmann (Sales Director | Industry Solutions International | update) will give you an initial overview of the benefits of our CRM solution for the mechanical engineering and manufacturing industry.
    Video: 03:08
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