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…update´s list of customers in this field is impressive.
Stefan LangthalerDirector Sales Force Effectivness Europewith
PDF download -
All inquiries are now documented. This means that updated and comprehensive information is readily available, even when customer advisors change or when medical aspects must be taken over by other employees.
Michael StoffersHead of the International Competence Center CRM, ALK-Abellówith
Video and PDF download -
With the ready availability of the information in the CRM system, we could really save considerable time.
Heike BoppProject Leader Sales, Bioscientia GmbHwithPDF download -
All were very impressed with the C-Global application. A few actually talked about a time savings vs a additional time commitment. That’s quite a paradigm shift.
Camilla PontesCDept Area Mgmt. Americas, Boehringer Ingelheim Animal Health GmbH -
Our CRM system is used very actively today, also as a communication platform for customer inquiries. This way, interdepartmental transparency reigns.
Simone MaiProject Director for the CRM introduction at Daiichi Sankyo Deutschland GmbH -
With many years of experience in the industry, update made the decision relatively easy for us.
Andreas Hautmannfrom the State Management Committee of JUH BavariawithPDF download -
The contact frequency has quadrupled since the introduction of the CRM system; and at the same time the quality of the contacts and the efficiency of each sales employee has increased. Customers have noticed the change and tell us that their information base has gotten better.
Richard KratzerResource manager in the Retail DivisionwithPDF download -
The flexibility of the data model and the simple usage of the update CRM solutions enable us to react quickly to the adaptation wishes of the users which basically contribute to the acceptance of the system.
Torsten PachHead of ITQA, JenapharmGmbH & Co. KG -
By using the marketing.manager, the CRM software from update, not only could processes be simplified but it also helps us better deal with our customers’ needs. The efficiency of individual support provided by our field service for our target group could be significantly increased. The clear structure of the solution accounts for easy user acceptance.
Dietmar LeitnerManaging Director, Mundipharma -
What was especially important for us was to obtain an all around view of our customers with our CRM solution – as a basis for an ideally profound service.
Burkhard RuntschDepartment Manager of Organization and Logistics at PascoewithPDF download -
The complexity of the relationship networks is increasing, as there is an observable trend towards concentration. update.seven provides a clear visual map of these structures that is completely integrated
Stefan EderProject Manager Process and Information Management, PAUL HARTMANN AGwith Video and PDF download -
This industry-oriented solution offered all of the functionality that a modern pharmaceutical company needs.
Hatice CamdereHead of internal sales Germany, RatiopharmwithPDF download -
The Special Additives International division has enjoyed an increase in sales revenue and territorial expansion. The Sailor (update.seven) has contributed significantly to this success!
Thomas FinnernCRM manager, Schülke & Mayr GmbH -
The deciding factors for us were the high flexibility, the easy handling and the scalability, also through additional modules that we didn’t use until after the launch, or will use in the future. Strategically, the web alignment was also important
Adolf KlaiberDirector of Business Development at Spirig Pharma GmbHwithPDF download -
We have gotten a better view of our customers' needs, so we can offer them better service.
Daniel HäberleProject Manager Sales / CRM at Wala Heilmittel GmbH -
This solution can be easily adjusted to our needs, so we are able to implement it at least partly on our own.
Simone MezgerIT Project and Organization Management, Weleda AG
Industry customers:
CRM for Construction & Manufacturing
Life Science customers:
CRM for pharmaceutical and medical technology industry
Financial service customers:
Financial services companies using update CRM
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