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- The Case
- Summary
- Slideshow
- Company Profile
Kärcher lives CRM
One can say, with 20 percent expenditure, we get 80 percent results.
Kärcher in Vienna depends on the CRM system from update
At Alfred Kärcher Ltd. in Vienna, the decision for a customer relationship management (CRM) system was a very methodical one. Among other things, there was an intensive consulting workshop prior to the decision. At the end, the choice fell on the CRM system from update software Corp. The system, which has been in use at Kärcher in Austria, since the end of 2000 is currently used by approximately 90 workers both in the center in Vienna and in the five Kärcher sales locations throughout Austria.
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Industry customers:
CRM for Construction & Manufacturing
Life Science customers:
CRM for pharmaceutical and medical technology industry
Financial service customers:
Financial services companies using update CRM
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