Product overview: update.CRM

Mobile CRM by update

Access vital information anywhere and at any time with update’s mobile CRM solutions:


mobile.CRM on Smartphone

CRM.pad iPad


update.CRM on Laptop


On your smartphone

On your tablet

On your laptop


One Step Ahead

  • Do you want your sales and service employees to be able to access customer data from anywhere and at any time?
  • Do you want to be able to make decisions in real time and over long distances, giving you a speed advantage over your competitors?
  • Do you want to streamline customer relationship management in the field and eliminate time-consuming paperwork?

update’s mobile CRM solutions are optimized for mobile devices such as smartphones, tablets, laptops and iPads. Being able to quickly access your CRM data on mobile devices can save your employees up to 1½ hours of administrative overheads per day. Furthermore, sales reps can use the CRM app on tablets as a presentation tool, while service technicians can use their smartphone’s camera to document damages.

The user interface is simplified and optimized for mobile devices, which helps increase user acceptance - which in turn motivates users to maintain your customer data while in the field. CRM.pad’s offline mode means users can even access data without an internet connection, e.g. during a flight. The ability to directly access to up-to-date customer information means your team can react quickly to customer queries and make decisions in real time wherever they are.

update’s mobile solutions offer the following advantages:

  • User-friendly interface increases user acceptance and leads to higher data quality
  • Increase the efficiency of employees
  • Improve inter-departmental communication
  • Project a professional image when visiting customers and increase employee satisfaction
  • Speed up the decision-making process for the benefit of your customers


Product Overview


Mobile CRM to go

CRM.pad iPad

CRM.pad - native iPad application - was specially developed for iPad to make all your mobile work even easier. A clear dashboard you can adjust to your individual needs is your personal start page and your mobile CRM access point. You can see all your appointments, tasks to do and the customer location in an interactive road map. The offline availability means you can process all the data saved on the iPad at any time even without an Internet link. Easy use and swift data access make all field-work vastly more efficient – without having to display the entire CRM system.

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CRM for Smartphones

Pocketable Mobile CRM solutions

mobile.CRM on Smartphone

Permanent online access to your CRM data
Thanks to intelligent search functions, all information about people, companies, and contact history is always available everywhere. Our mobile CRM solutions support a broad spectrum of mobile devices; they allow direct communication from the application; reading of data records; and the location of customers in your area. Especially for your sales and service employees, this is a practical expansion of the CRM solution.

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CRM for Laptops

Complete online database available offline

update.CRM on Laptop

Even without a permanent Internet connection, continued access to all data. The data comparison and synchronization takes place using sophisticated data replication.

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