CRM industry solutions

CRM processes and benefits for the life sciences sales

CRM process descriptions, screenshots and demo videos:

update.sales offers your Sales department the perfect tools for more success with your customers. In addition to the classic functions such as call management, sales planning and control, opportunity management, and offer and order processing, there are also numerous industry-specific processes available.

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Territory management

Automatic assignment of territories and business areas to sales force employees

Contact management

Easy relationship management thanks to recording of all customer contacts

Sales planning and monitoring

Automatic target/actual comparison as well as diagrams on the time or person levels

Offer and order management

Uniform procedure and documentation of offers, from the opportunity to the order

E-detailing

Integrated documentation of all input channels and possible forwarding

Sample management

Completely-automatic, legally-compliant documentation with pre-defined allocation

Key account management

Goal-oriented addressing and support with target definitions and monitoring

Opinion leader management

Visualization, management, and evaluation of opinion leaders and their activities

Call planning and management

Dynamic, taking into account all analytic success factors

Opportunity management

More sales success thanks to integrated phase concept and simple evaluations

Managed Markets

Support of the Rx sales force through positive lists and patient emergence

 
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