CRM processes and benefits for the life sciences sales
CRM process descriptions, screenshots and demo videos:
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update.sales offers your Sales department the perfect tools for more success with your customers. In addition to the classic functions such as call management, sales planning and control, opportunity management, and offer and order processing, there are also numerous industry-specific processes available. |
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Territory management Automatic assignment of territories and business areas to sales force employees |
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Contact management Easy relationship management thanks to recording of all customer contacts |
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Sales planning and monitoring Automatic target/actual comparison as well as diagrams on the time or person levels |
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Offer and order management Uniform procedure and documentation of offers, from the opportunity to the order |
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E-detailing Integrated documentation of all input channels and possible forwarding |
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Sample management Completely-automatic, legally-compliant documentation with pre-defined allocation |
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Key account management Goal-oriented addressing and support with target definitions and monitoring |
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Opinion leader management Visualization, management, and evaluation of opinion leaders and their activities |
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Call planning and management Dynamic, taking into account all analytic success factors |
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Opportunity management More sales success thanks to integrated phase concept and simple evaluations |
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Managed Markets Support of the Rx sales force through positive lists and patient emergence |
Industry customers:
CRM for Construction & Manufacturing
Life Science customers:
CRM for pharmaceutical and medical technology industry
Financial service customers:
Financial services companies using update CRM
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