Service processes in construction & construction supply industry
CRM process descriptions, screenshots and demo videos:
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Distinguish yourself through simply better service for your customers. From the easy recording and management of complaints to the management of maintenance contracts on through to the complex control of service technicians, there are many functions available in our industry solutions. |
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Complaint management and ticketing All service-relevant information (complaints, repairs, etc.) is linked directly to the ticket. |
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Call planning Plan appointments or calls at the optimal time for the customer |
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Management of the installed base Overview of all products used by the customer in question |
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Maintenance contracts Maintenance contracts can be offered with all service agreements as early as during the sales process. |
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Service deployment planning Purposeful deployment of your resources |
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Telephone integration When cusomters call, they are identified and displayed automatically. |
Industry customers:
CRM for Construction & Manufacturing
Life Science customers:
CRM for pharmaceutical and medical technology industry
Financial service customers:
Financial services companies using update CRM
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