CRM Integration

Integrate your CRM system seamlessly into your existing IT landscape – from calendar entries and e-mails to ERP systems.

Integrating CRM into IT landscapes

Your IT structure has grown over the years and developed into a multi-layered and complex conglomerate of software systems from various providers? This might cause you sleepless nights when introducing another new system. But don’t worry: our CRM will be integrated in no time – to the envy of our competitors such as SAP.*

update.CRM can be integrated with ERP systems such as SAP, inventory or document management and HR systems in a painfree way. With obvious advantages for you:

  • Put an end to cumbersome interfaces, missing data and isolated systems.
  • All customer data is seamlessly linked, allowing you a 360° view and providing higher process efficiencies.
  • Use applications without glitches and benefit from their synergies.

To make integrating CRM into your existing structure as easy and efficient as possible, various tools are available.

* update beat SAP with regards to integration during a live CRM system competition (CRM-expo 2013 in Stuttgart , Germany)


Synchronize e-mails, calendar entries and personal contacts between update.CRM and groupware systems such as Microsoft Exchange or IBM Lotus Domino.

CRM.connector >


This Outlook plug-in transfers CRM data directly to your e-mail client.

CRM.connectLive >

CRM.interface & CRM.webservices

Exchange data between your CRM system and other application by means of bi-directional XML and web service interfaces.

CRM.interface & CRM.webservices >

Integrate call and contact center functionality in your CRM solution. >

Learn how update.CRM can help your company provide an outstanding customer experience. Let’s talk!

or call:
+ 43 1 878 55 0
Christian Stadlmann
Christian Stadlmann
Chief Sales Officer