Your IT structure has grown over the years and developed into a multi-layered and complex conglomerate of software systems from various providers? This might cause you sleepless nights when introducing another new system. But don’t worry: our CRM will be integrated in no time – to the envy of our competitors such as SAP.*
update.CRM can be integrated with ERP systems such as SAP, inventory or document management and HR systems in a painfree way. With obvious advantages for you:
To make integrating CRM into your existing structure as easy and efficient as possible, various tools are available.
*At a live CRM system competition update beat SAP with regards to integration (CRM-expo, Stuttgart 2013)
Harmonize e-mails, calendar entries and personal contacts between groupware systems such as Microsoft Exchange or IBM Lotus Domino.
An Outlook Plug-in to deliver CRM info directly to your e-mail client.
Manage the data exchange between the CRM and other applications, acting as bi-directional XML and web service interfaces.
All call center and contact center application functionality combined with your CRM solution. The perfect way to work with inbound and outbound calls.