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Web-based CRM with included processes for marketing, sales, and service.
update.CRM Web
The cornerstone of your customer relationship management

With update.CRM you will lay the foundation for successful and professional customer relationship management. All customer data can be maintained in one central place. The ready-to-use, web-based CRM solution supports all industry-specific processes for sales, marketing and service relating to

  • Engineering and manufacturing industries
  • Construction and building supplies industries
  • Pharma and medical engineering
  • Financial services
  • Consumer products
  • Other industries
Your 360-degree customer view

The 360-degree customer view offers you a clear picture of the most important customer data and activities - for a comprehensive overview and improved synergies between departments.

Customise your user interface easily

Thanks to the flexible interface, users are able to master up to 90% of all necessary functionalities after only one day. The result: reduced training requirements, great user acceptance and higher efficiency.

Base your decisions on correct data

Analyse key benchmarks quickly and base your decisions on the correct figures. You can set the right priorities and take effective action fast.

Create extraordinary customer experiences

With update.CRM you will not only create a tailored customer service but also outstanding customer experiences, even if you have a large customer base.

update.CRM: Sales Dashboard
CRM in Sales

Through update.CRM, your sales staff will always have the requisite know-how to be a step ahead of the competition, from sales control through opportunity management, to offer management.

CRM in Sales >


CRM in Marketing

update.CRM in Marketing will allow you a focused approach to target groups and an efficient lead and campaign management. And you will know exactly how successful your activities are.

CRM in Marketing >


update.CRM: Network View
update.CRM: Map View
CRM in Service

update.CRM in Service supports staff with smooth processes: from comprehensive maintenance management to an optimal competence-based visit scheduler for the field team.

CRM in Service >

Your ticket to the future: Customer Experience Transformation

Extraordinary experiences for customers are an essential prerequisite in the face of ever-growing competition. Professional customer relationship management is only a first step. This is why we will take it to the next level Customer Experience Transformation (CXT). Find out how, with this new approach, you can create a world of extraordinary experiences for your customers and build a long-term and loyal relationship.

Find out more here >



Your Buyer's Guide

Which features in a CRM solution suit your company? These guidelines help you choose the right solution.



Thanks to update, the Talis Group...

implemented common processes for their sales teams in 17 companies across 10 countries.

Learn how update.CRM can help your company provide an outstanding customer experience. Let’s talk!

or call:
+ 43 1 878 55 0
Christian Stadlmann
Christian Stadlmann
Chief Sales Officer